Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard the data you provide when you sign up on our website.

What We Collect

When you sign up, place an order, or interact with our site, we may collect the following information:

• Your name

• Email address

• Phone number

• Billing and shipping address

• Order history

• Any other information you choose to provide

We do not store your credit card details — all payments are processed securely via our third-party payment providers.

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Contact you about your order or account

• Send you updates, promotions, or product news (only if you’ve opted in)

• Improve our website and service based on customer feedback and behaviour

We do not sell or rent your information to third parties.

Sharing Your Data

We only share your data with trusted third parties necessary for operating our business, such as:

• Payment processors

• Delivery partners

• Website and email service providers

These parties are required to keep your information secure and confidential.

Cookies & Analytics

Our website uses cookies to improve your browsing experience and collect anonymised analytics (such as page visits and traffic sources). You can disable cookies in your browser settings at any time.

Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, no method of transmission over the internet is 100% secure, so we can’t guarantee absolute security.

Access & Correction

You may access or correct your personal information at any time by logging into your account or contacting us directly.

Contact Us

If you have any questions about this policy or how we handle your data, please contact us at:

Parade Cellars
Email: store@paradecellars.com.au
Phone: 0401 802 900
Address: 161-175 The Parade, Norwood SA 5067